BGRSGuide2.18 - App Store

The BGRSGuide app is designed to help CAF members and their families transition easily and effectively through their relocation process. Members can access relocation content and services to plan and organize their move through a customized and secure environment any time of day.
Key Features include:
1. Enhanced user experience design incorporating such items as Move Planner, Communications Hub, Knowledge Center
2. Easy to use interface to manage relocation expenses from your device
3. Categorize and organize expense items including uploading receipts and completing claims
4. Informative tools to improve your relocation experience: Map enabled locations for your destination such as schools, hospitals, restaurants, stores, hotels and other POI
5. Access to BGRS and Suppliers contact information
6. Manage your messages and outstanding Tasks

Version History This version of the mobile application includes verbiage changes and resolves minor issues to improve the user experience. 2.18 Apr 9 This version of the mobile application includes verbiage changes and resolves minor issues to improve the user experience. 2.17 06/03/2024 This version of the mobile application includes verbiage changes and resolves minor issues to improve the user experience. 2.16 04/29/2024 This version of the mobile application includes verbiage changes and resolves minor issues to improve the user experience. 2.15 03/26/2024 This version of the mobile application includes verbiage changes and resolves minor issues to improve the user experience. 2.14 03/04/2024 This version of the mobile application includes verbiage changes and resolves minor issues to improve the user experience. 2.13 09/18/2023 This version of the mobile application includes verbiage changes and resolves minor issues to improve the user experience. 2.12 06/21/2023 To improve the Member experience enhancements have been made to the mobile application, with improved messaging, saving capabilities, and other upgrades. 2.11 09/01/2022 To improve the Member experience enhancements have been made to the mobile application, with improved messaging, saving capabilities, and other upgrades. 2.10 11/10/2021 Significant updates to the following features:
* Final Statement of Account
* Final Statement Dashboard Consent Popup
* PRA, Move Profile Read & Edit pages-Relocating HGE property & Original Purchase Date
* Claim details pages-Processed By & Agents comments
* Old policy draft claims
* Home Sale Claims-Legal & Tax and Mortgage Discharge Fees changes
* Claim Submission display
* Trips List, Details and Edit page changes
* Sensitive Files functionality
* Significant Stability improvements 2.9 08/16/2021 Significant updates to the following features:
* Final Statement of Account
* Final Statement Dashboard Consent Popup
* PRA, Move Profile Read & Edit pages-Relocating HGE property & Original Purchase Date
* Claim details pages-Processed By & Agents comments
* Old policy draft claims
* Home Sale Claims-Legal & Tax and Mortgage Discharge Fees changes
* Claim Submission display
* Trips List, Details and Edit page changes
* Sensitive Files functionality
* Significant Stability improvements 2.8 07/07/2021 - Support chat is now available for mobile
- Added additional check for Planning Sessions
- Biometric login is now available
- Several Stability Fixes
- New policy changes 2.7 05/21/2021 - Secure Login using Biometrics is now available
- Several Stability Fixes
- New policy changes 2.6 05/04/2021 - Several Stability Fixes
- New policy changes 2.5 04/19/2021 - New policy changes
- Bug fixes 2.4 04/06/2021 - Several Stability Fixes
- Migration to modern technology frameworks 2.3 03/16/2021 * Receive important notifications on homepage prior to login
* Signed-in Members are updated on current services available to them via pop-up notification
* Intuitive and comprehensive Claims Experience
* Access to full payment history under the Payment History tab
* The Final Statement of Account can be managed in-app
* Trips functionality supports various trip types and changes; pending travel rules
* Updated Planning Sessions feature allows Members to self-serve based on Move Type 2.2 11/06/2020 Many new and updated features in this release, including:
* External notifications banner before users login to show alerts
* Internal notifications popup shows any updates after a user has logged in
* Manage the Final Statement of Account from the app
* Trips now supports the newer child trips, newer trip types and new trip rules
* Planning session creation and editing supports Other Categories too
* Payment history page now shows a list of past payments 1.7 10/05/2020 * Several fixes including dark mode override crash,
* Receipt & Documents image & file upload supports SDK 13 requirements
* Added localization for the native "Cancel" option in dialogs
* Added localization for the Date spinners all over the app to support french dates
* CAF Relocation Directive link added to Menu on Login Page
* Menu button now appears after logout as well, so users can access different menu options
* Payment History Page added in Finances, showing list of payments
* Enhanced pickers all across the app, so users are able to see options that are longer
* Fixed bug where a saved planning session was not appearing in the list, if the list was empty before
* Updated the expenses list, so longer Expense names do not overlap expense amounts 1.5 05/13/2020 * Planning Session Management Feature now on Mobile!
* Increased Reliability & Ease of Changing Language
* More Error Handling & Reduced Crashes
* Improved Analytics, and improved UX based on analytics
* App is completely translated for members who select French in their profile
* Meal Claims for French users record the right location meals
* International Meal claims for non-US countries are now redirected
* Users with restrictive internet connection can now view Agreements & Fact Sheets PDFs 1.4 01/31/2020 * Secure bank information,
* Planning Sessions Link,
* Advance Category List,
* Functional Move Chooser,
* Splash and Launch screens,
* Can Manually add an Appraiser without crashing,
* Ability to Upload Receipts/Documents in iOS,
* Error Handling, Crash Reporting and Analytics,
* Changed icon,
* Better UX 1.1.0 04/29/2019 fix video call back issue 1.0.11 08/09/2018 Fixes:
Move Profile Issues Fixed
Finances Issues fixed
Google Map API Issue Fixed
Trips issue Fixed
Document Upload Issue Fixed
Recording issues fixed 1.0.10 07/20/2018 Advance Crash Issue Fix, Claims Fix, Move Profile Date of Birth Fix, Receipts upload issue Fix 1.0.9 04/24/2018 bug fix 1.0.8 04/18/2018